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Design & Build

When buying a new home, customer service and satisfaction are very important.

In practice, this means that the builder should make each step in the buying and building process easy and worry-free for you. And you should be treated as a valued customer long after you move into your new home.

The size of a company has little to do with service. Large or small, you should expect personalized service focused on you, your needs and your peace of mind. Here’s what you can and should expect.

 

We work hand in hand with our customers to educate them on the build process, prioritize their family’s needs and wants, bring unique perspectives to their home design and ensure that we maximize value in their home within their budget.

The Building Process

Step 1
Site Preparation
The first crew on the site handles site preparation. Often, this crew and the foundation crew are the same people, but sometimes not (especially if there are a lot of trees on the lot). Houses are generally built on a foundation that is either a basement, a crawl space or a slab. The site-preparation crew typically arrives on the site with a backhoe and/or bulldozer. The crew’s job is to clear the site of any trees, rocks and debris, level the site if necessary and dig as necessary for the foundation being built.
Step 1
Step 2
The Foundation
Poured concrete wall foundations are arguably stronger than cinder blocks. Poured walls have a better lateral strength, which means they are able to resist more pressure from the water and the soil from the outside. A poured wall doesn’t have joints like a block wall so it is easier to waterproof.
Step 2
Step 3
The Floor
The framing crew is the next group of people on the site. They start by building the floor (unless the house uses a slab foundation, in which case the slab is the floor). The floor framing looks like this: The floor starts with a sill-plate made of pressure-treated lumber in direct contact with the bricks of the crawl space wall. One interesting thing to note is that this house literally “sits” on the foundation — it is not held on or bolted on in any way. Then the floor is constructed on the sill with 2×10 lumber. All of the “joists” (as the 2x10s in the floor are called) meet on this center beam. Once the floor framing is complete, it is covered with 1/2-inch or 5/8-inch plywood or OSB (oriented strand board).
Step 3
Step 4
Framing
When viewing a framed house before the wall coverings are installed, the building often seems complicated and to some, a daunting project. House framing actually consists of several separate “projects” assembled into one to create the finished home. The most common framing material is wood, but metal framing is becoming more popular. Metal may be desired in some areas and may be a code regulation in other areas as well.
Step 4
Step 5
Trusses or Rafters
Trusses and rafters are both assembled ahead of being installed onto the roof. Trusses are assembled in a factory using pre-engineered structures and joints. On the other hand, rafters are assembled at the construction site. Rafters contain two main outer beams which support the roof structure.As the trusses come with a web of triangles inside the main frame, they provide more support than the rafters.Rafters and trusses are those that support the roof. Though both rafters and trusses are triangles in shape, the trusses have more triangle webs inside the principle frame. Rafters consist of sloping outer beams which provide support.
Step 5
Step 6
Windows & Doors
The windows and doors usually arrive at the same time. We try to arrange delivery just in time for installation that way windows aren’t sitting around on site.Most manufacturers provide an installation service when you purchase windows. We highly recommend considering this option as it can, in some cases, double the length of your warranty.
Step 6
Step 7
Roofing
Here you have several options. The most common option for roofing in Ontario is Shingles. Asphalt shingles are affordable, attractive and last 15-25 years.If your budget allows it you can select from an assortment of other options such as faux clay, metal, or cedar shingles.
Step 7
Step 8
Exterior Finish
The exterior of your home is normally determined by the style and design. From the beginning of the original blue prints the designer has the exterior finish in mind.Brick is a favorite choice for many home owners, but as you likely know it can be very expensive. Often you will see only the street side of a home faced with brick, this is predominately for frugal reasons.Siding can com in vinyl or wood or even metal, and a very common selection today is the stucco sided house. It’s affordable with a high R value and very pleasing to the eye.
Step 8
Step 9
Rough Plumbing
The plumbing rough-in means that all water supply and drain pipes have been run through bored holes in the studs and other framing members, and that all pipe connections have been made. But no sinks, faucets, or other fixtures or end elements are yet installed at this phase. The main inspection needs to be done before walls can be close up.
Step 9
Step 10
Rough Electrical
A rough-in here means that all electrical cables have been pulled through studs and other framing members and are inserted into wall and ceiling boxes. But the light switches, outlets, lights, and other devices are not attached. The main inspection needs to be completed before walls can be closed in.
Step 10
Step 11
Rough HVAC
When you think of HVAC (Heating, Ventilation, Air Conditioning) usually we just think about heat and air conditioning. But the Job of HVAC technicians is really important and you might say they install the lungs of the house.From exhaust fans and ventilation in your bathroom, laundry room and kitchen to jobs like moisture control protocols, heating and cooling ducts and gas line connections.
Step 11
Step 12
Drywall
The installation of drywall is typically executed by subcontractors who are extremely skilled and fast. This is considered work in the finishing stage and finishing work requires extreme precision.Drywall technology has come a long way in the last 30 years. Improving sound insulation, durability and even air quality.
Step 12
Step 13
Painting
Painting takes place is two stages. First you have the primer coat. Some installers will opt for a combination primer coat but in most new builds the colour selection hasn’t yet been finalized and will be chosen by the interior decorator once the project is complete and the home is being fitted for the unique tastes of the new occupants.Room by room the painters will give the walls a final cleaning and ensure a dust free environment. The primer coat is applied on all surfaces where drywall has been installed.
Step 13
Step 14
Kitchen Installation
Your kitchen cabinetry has been ordered long before this point. It’s one of the most important features in the new home design. Most of a customer customization’s are concentrated in this very central room of the home.Installation of the kitchen happens in several steps. First the cabinets, then the counter tops then the hardware and finally the appliances.
Step 14
Step 15
Bathroom Installation
Bathrooms are the second more frequently customized space in the home. With options and styles to suite everyone’s individual taste it’s no wonder that a large portion of the budget goes into bathrooms. This phase of the construction can often be completed at the same time as the kitchen installation.
Step 15
Step 16
Finish Electrical
Finally all of the light switches, receptacles, heated flooring control switches, exhaust fan switches, lights, LAN ports, and other electrical hardware is installed. The power is now live throughout the entire house.
Step 16
Step 17
Finish Plumbing
Faucets, toilets, laundry hookups, shower and tub hardware, and any other plumbing related task is now finalized. Water is ready to be turned on.
Step 17
Step 18
Flooring
At this stage you will see a bit of chaos as multiple work around each other to get the flooring done in the various spaces. Flooring doesn’t happen at the same time in every room as some rooms were ready for flooring before this point but its at this stage that we finalize all the flooring installations. If its hardwood, bamboo, carpet or ceramic this is the last call for change orders on flooring.
Step 18
Step 19
Finish HVAC
Now that the flooring is completed the vent covers can be installed and the Hvac system can be tested. This is the final check before inspection of all the systems involved.
Step 19
Step 20
Trims & Moldings
There are various types and grades of mouldings available. Generally, wood mouldings are split into two categories: Clear and paint grade. Clear wood mouldings are made from solid lengths of high quality wood in many different species and grades. This type of product can be painted or stained. Paint grade wood trim consists of many small pieces of wood joined together into one long piece using adhesives and interlocking joinery. This material is referred to as “finger-jointed”. The pieces are good quality wood but they may vary in color and grain. Usually this type of trim is painted, making it virtually indistinguishable from clear trim. Trim can make a huge difference in the statement your home makes.
Step 20
Step 21
Water Main Or Drill Well
Connecting to the water main required coordination with the city and permits of course. The city will excavate the main where the junction is needed and a saddle will be installed on the main. They will then install one inch tubing running from the main to new meter with a valve. At this point the Plumber will connect the meter box to the line leading into the home.
Step 21
Step 22
Sewer or Septic
A punch list is a document prepared near the end of a construction project listing work not conforming to contract specifications. The contractor must complete this work prior to collecting the final payment. The work may include incomplete or incorrect installations or incidental damage to existing finishes, material, and structures. It’s standard for contract agreements to be written as to allow the owner to withhold the final payment to the general contractor as “retainage”. The contractor is bound by the contract to complete a list of contract items, called a punch list, in order to receive final payment from the owner. The designer (typically a licensed Professional Architect or Engineer), is usually also incorporated into the contract as the owner’s design representative and agent, to verify that completed contract work has complied with the design.
Step 22
Step 23
Clean up the Punch List
A punch list is a list of tasks and items that need to be fixed or completed before a construction project can be considered finished. Creating and completing an accurate punch list is essential in delivering a successful project. This step in the construction project is performed last so that all work can be reviewed and double checked. To ensure the best review process, the contractor, subcontractor, owner, and architect should all walk through the project together. Each has a specific role in providing that the punch list is completed successfully. Also, having multiple sets of eyes will help catch all remaining issues and flaws.
Step 23

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